Crisis Communications

Clear, timely, and inclusive communication is essential in every phase of emergency management. We design and implement strategies that ensure the whole community is informed and engaged, from real-time updates during crises to outreach for recovery and resilience efforts.  

Crisis Communications During Recovery 
  • Development of real-time communication strategies to disseminate disaster updates to the whole community, using diverse platforms (radio, TV, social media, and community networks).
  • Implementation of multilingual, culturally appropriate messaging tailored to meet the needs of diverse populations, including vulnerable groups.
  • Coordination of centralized information hubs, such as hotlines and websites, to streamline access to recovery resources.
  • Establishment of partnerships with community leaders and organizations to amplify recovery messaging and reach underserved populations.
  • Use of accessible formats (ASL, captions, braille, plain language) to ensure all community members receive vital information.
Crisis Communications During Mitigation
  • Creation of public outreach campaigns to educate the community on hazard risks, mitigation programs, and funding opportunities.
  • Dissemination of hazard-specific preparedness information, such as flood zones, wildfire safety, and seismic retrofitting guidance.
  • Utilization of GIS and demographic data to identify high-risk areas and target communications effectively.
  • Collaboration with schools, businesses, and community organizations to promote grassroots-level preparedness initiatives.
  • Integration of modern technology, such as apps and automated alerts, for real-time updates and hazard awareness.
Crisis Communications During Resilience Efforts
  • Development of comprehensive resilience messaging to build community awareness of long-term risk reduction efforts.
  • Engagement with stakeholders to foster trust and transparency in resilience planning and projects.
  • Facilitation of public workshops and town halls to gather community input and enhance buy-in for resilience initiatives.
  • Promotion of successful resilience projects through storytelling and media campaigns to inspire continued community involvement.
  • Establishment of redundant and adaptable communication systems to ensure continuity during future disruptions.
Grant Management for Crisis Communications
  • Identification of funding opportunities, such as FEMA EMPG, BRIC, and state preparedness grants, to support community-wide communication systems.
  • Development of grant applications with a focus on inclusive and adaptable communication technologies.
  • Allocation of funds to enhance multilingual, multi-format messaging capabilities and outreach.
  • Monitoring and evaluation of grant-funded projects to ensure compliance with accessibility and community engagement standards.
  • Reporting of grant outcomes to demonstrate communication improvements and inform future funding proposals.